Privacy Policy

1. Introduction

nexRN LLC ("we," "us," or "our") operates nexrn.ai (the "Service"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you create an account or make a purchase, we collect:

• •Email address (required for account creation and login)
• •Payment information (processed through Stripe — nexRN does not store your full card number)
• •Name (if provided during onboarding)
• •Phone number (optional — only if you choose to provide it for SMS reminders)

2.2 Information Collected Automatically

When you use the Service, we may automatically collect:

• •Log data (IP address, browser type, pages visited, time spent on pages)
• •Device information (device type, operating system)
• •Usage data (questions answered, scores, study activity)
• •Cookies and similar tracking technologies (see Section 7)

2.3 Information from Third Parties

We may receive information from third-party service providers used to operate the Service, including payment confirmation data from Stripe.

3. How We Use Your Information

• •To create and manage your account.
• •To process your payment and grant access to the Service.
• •To send account-related communications (access confirmation, expiration reminders).
• •To provide customer support.
• •To monitor and improve the performance, quality, and features of the Service.
• •To analyze usage patterns and educational effectiveness.
• •To detect, prevent, and address fraud, abuse, or technical issues.
• •To comply with legal obligations.

4. Legal Basis for Processing (For Users Outside the U.S.)

If you are located in the EEA or other jurisdictions with similar requirements, our legal bases for processing your personal data are performance of a contract (to provide you access to the Service), legitimate interests (to operate and improve the Service), legal obligation (to comply with applicable law), and consent (where explicitly given).

5. Third-Party Service Providers

We use the following third-party services to operate nexrn.ai:

We do not authorize third-party providers to use your personal data for their own marketing purposes.

6. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide the Service. You may request deletion of your account and associated data at any time by contacting us. We will delete or anonymize your data within thirty (30) days of a verified request, except where retention is legally required.

7. Cookies and Tracking Technologies

We use cookies to operate and improve the Service:

• •Essential cookies: Required for authentication and core functionality. Cannot be disabled without impairing the Service.
• •Analytics cookies: Help us understand how users interact with the Service. We may use anonymized analytics.

8. SMS and Text Message Communications

If you provide your phone number during onboarding and opt in, nexRN may send you daily text message reminders to support your study schedule.

• •Consent is optional. Providing your phone number is never required to use the Service.
• •Message frequency varies. Typically one message per day during your active study period.
• •Message and data rates may apply depending on your mobile carrier and plan.
• •To opt out at any time, reply STOP to any text message from nexRN. You may also contact us at contact@nexrn.ai to remove your number.
• •We do not sell or share your phone number with third parties for their marketing purposes.

9. Data Security

We implement industry-standard technical and organizational measures to protect your information, including encrypted connections (HTTPS/TLS), secure authentication via Supabase, and limited access to personal data by authorized personnel. No method of electronic storage is 100% secure.

10. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at contact@nexrn.ai. We will respond within thirty (30) days.

Residents of states with specific privacy rights legislation (including California, Virginia, Colorado, and others) may have additional rights under applicable state law.

11. Children's Privacy

The Service is not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us immediately.

12. International Data Transfers

nexRN is based in the United States. If you access the Service from outside the U.S., your information may be transferred to and processed in the U.S. or other countries where our service providers operate. We take steps to ensure transfers comply with applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on nexrn.ai. Continued use of the Service after changes constitutes acceptance of the revised policy.

14. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us: